299net Terms and Conditions —
Full Terms of Use

299net (www.299net.org) is an internationally licensed online gaming platform operated specifically for players in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between 299net and its users.

By using this platform, you confirm that you are at least 18 years of age, that online gaming is legal in your jurisdiction, and that you fully agree to these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our services.

• 299net reserves the right to modify, update, or revise these Terms at any time.
• Any changes to the terms and conditions take effect immediately upon publication on the site.
• It is the user's responsibility to check this page regularly and stay informed of any updates.
• These Terms are available in both Bengali and English; in the event of any conflict, the English version shall prevail.

To open an account with 299net, you must provide accurate and complete information. Accounts created with false or incomplete details may be closed at any time and any balance held may be forfeited.

• A maximum of one account is permitted per person.
• Multiple accounts from the same IP address, device, or payment method are strictly prohibited.
• The name provided at registration cannot be changed at a later date.
• A copy of your National ID (NID) or passport may be required for KYC verification.
• Identity verification is mandatory before withdrawal limits are exceeded.
• It is entirely the user's responsibility to keep their account password confidential.

299net supports all major mobile banking services in Bangladesh. Payment processing is fast and secure. The table below summarizes the key conditions for deposits and withdrawals:

• Deposits and withdrawals must be made using the same payment method.
• Withdrawals to third-party accounts are not permitted.
• 299net reserves the right to verify any suspicious transactions.
• Withdrawal requests are processed as quickly as possible during business hours.

299net offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the respective bonus page. General bonus rules are outlined below:

• The Welcome Bonus applies to your first deposit only and can be claimed once per person.
• To withdraw with an active bonus, you must meet the specified wagering multiplier, typically 20x–30x.
• Not all games are available for play with bonus funds; certain games may be excluded from bonus wagering.
• If wagering is not completed within 30 days of receiving a bonus, the bonus and any associated winnings will be cancelled.
• Multiple bonuses cannot be active at the same time; the next bonus will activate once the wagering requirement for the current one has been completed.
• Bonuses obtained through promo codes may be subject to separate terms and conditions.

All betting activities on the 299net platform operate under specific rules. Game results are entirely controlled by RNG (Random Number Generator) software, which is regularly audited by independent third parties.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted mid-round due to a technical error, the bet for that round will be voided and your stake will be refunded.
• Maximum bet limits may vary by game and will be stated on the respective game page.
• In Live Casino, the dealer's decision is final.
• In Sports Betting, if a bet becomes void due to odds changes, the stake will be refunded.
• Placing bets from multiple accounts on the same event in a coordinated manner is prohibited.

The following activities are strictly prohibited on 299net. Violations may result in permanent account closure and legal action:

• Claiming bonuses repeatedly by creating multiple accounts.
• Using hacking tools, cheating software, or bots to play games.
• Using the platform for money laundering or any unlawful financial transactions.
• Stealing another player's account credentials or gaining unauthorized access to their account.
• Attacking or disrupting the platform's systems or servers.
• Operating an account on behalf of a minor.
• Abusive or threatening behavior toward other players or staff.

299net believes gaming is a form of entertainment — not a reliable way to earn money. We are committed to responsible gaming and place the highest importance on players' wellbeing and peace of mind.

• Players can set their own daily, weekly, and monthly deposit limits.
• Cooling-off periods and long-term self-exclusion options are available.
• You can reach our support team at any time for assistance.
• If you need professional support for problem gambling, please reach out to a relevant organization.

299net takes the privacy of your personal information seriously. We use modern technology to keep your data secure and will never sell it to third parties.

• All data is secured with 256-bit SSL encryption.
• No information will be shared with third parties except where required by law.
• You may unsubscribe from promotional emails at any time.
• For more details, visit our Privacy Policy Read.

299net reserves the right to temporarily or permanently close any account under the following circumstances:

• For breaching any provision of these Terms and Conditions.
• If evidence is found that an account was registered using false or fabricated information.
• If there is suspicion of suspicious financial activity or money laundering.
• By order of a court or law enforcement authority.
• For accounts inactive for an extended period (more than 12 months).

Users may request account closure at any time by contacting the support team. Before closure, users will be given the opportunity to withdraw their verified balance, unless the funds are subject to forfeiture due to a rule violation.

If you have a dispute or complaint, please contact our support team first. We aim to respond within 72 hours.

• If an issue is not resolved after contacting support, it will be escalated to the management team.
• In the event of a dispute regarding game results, the RNG audit report will be considered final and conclusive evidence.
• In the event of a financial dispute, transaction logs and screenshots must be submitted as supporting evidence.
• 299net's decision in any dispute is final and binding.

299net may update these Terms and Conditions at any time. A notification may be sent to your registered email address for significant changes. However, it remains your responsibility to stay informed of any updates.

• Continued use of the platform after any changes take effect will be considered acceptance of the updated terms.
• If you do not agree to the updated Terms, you will be given the option to close your account and withdraw your balance.
• The date of the most recent update will always be shown at the top of this page.